1. Respect Your Privacy
   We value the privacy of our customers and are dedicated to ensuring that any personal information you provide is handled with the utmost care and security. We will never share, sell, or rent your personal data to third parties without your consent, unless required by law.

2. Be Transparent About Data Collection
   We are clear and transparent about the information we collect. Whether it’s through forms on our website, phone calls, or in-person interactions, we will inform you about the type of data we collect and how it will be used. The personal information we may collect includes, but is not limited to, your name, contact details, service preferences, and payment information.

3. Use Your Data Responsibly
   The data we collect is used solely for the purpose of providing you with the best possible service. This includes processing your service requests, managing appointments, improving your experience, and communicating with you about your appliance repair services. We will only use your information in ways that are relevant and beneficial to you.

4. Keep Your Data Safe
   We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorised access, loss, or misuse. Our website and systems are regularly updated to ensure they remain secure and compliant with data protection regulations.

5. Give You Control Over Your Information
   You have control over your personal information. You can request access to the data we hold about you, update or correct your details, or request that we delete your information from our records at any time. We will make these changes promptly and transparently.

6. Comply with Data Protection Laws
   We adhere to all relevant data protection laws and regulations, including the UK Data Protection Act and the General Data Protection Regulation (GDPR). We will handle your personal information in compliance with these laws, ensuring that your rights are protected.

7. Use Cookies Responsibly
   Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and enable us to provide a better service. You have the option to manage or disable cookies through your browser settings, although this may affect some website functionality.

8. Notify You of Changes
   If we make any changes to our privacy policy, we will notify you in advance. Any updates to our policy will be posted on this page, with the date of the most recent update clearly displayed.

9. Respect Your Communication Preferences
   We respect your preferences regarding communication. If you ever wish to stop receiving promotional emails, newsletters, or updates, you can opt-out at any time through the unsubscribe link provided in each email, or by contacting us directly.

10. Customer Support and Queries
    If you have any questions or concerns about how your data is handled, or if you wish to exercise your rights under this policy, please feel free to contact us. Our customer support team is available to assist you and ensure your privacy is protected.

At Rooms Make A Home, your privacy is a priority. We strive to build trust through transparency, security, and a commitment to safeguarding your personal information.